Privacy Policy
Your privacy matters to us. Here's how Scroll-View protects and handles your personal information when you use our budget literacy education services.
Information We Collect
When you interact with Scroll-View's educational platform, we collect information that helps us provide better budget literacy training and support. This happens in several ways during your learning journey with us.
Personal Information
We collect your name, email address, phone number, and educational background when you register for programs. This helps us tailor learning materials to your experience level and send course updates.
Learning Data
Your progress through courses, quiz results, and participation in discussions are tracked to help improve your learning experience and provide personalized feedback from instructors.
How We Use Your Information
Your information serves specific educational purposes that directly benefit your learning experience. We're focused on helping you build genuine budget literacy skills through personalized education approaches.
Primary Educational Uses
We use your data to customize learning paths, track your progress, provide instructor feedback, and send relevant course materials. Everything revolves around making your financial education more effective and engaging.
Information Sharing and Disclosure
We keep your personal information within our educational team. Sharing only happens in very specific circumstances that support your learning or comply with Vietnamese data protection regulations.
Educational Partners
Sometimes we work with guest instructors or financial education specialists who may access your learning data to provide specialized guidance. These partners follow the same privacy standards we do.
Legal Requirements
We may disclose information when required by Vietnamese law or to protect our educational platform from misuse. This happens rarely and only when legally necessary.
We never sell your information to marketing companies or use it for purposes unrelated to financial education. Your learning data stays within our educational ecosystem unless you specifically request otherwise or legal requirements demand disclosure.
Data Security and Storage
Protecting your information is something we take seriously. Our systems use multiple layers of security to keep your personal data and learning records safe from unauthorized access.
Security Measures
We encrypt sensitive data, use secure servers located in compliant data centers, and regularly update our security protocols. Our team receives ongoing training about data protection best practices.
We retain your educational records for three years after course completion to provide ongoing support and verify your learning achievements. After this period, personal identifiers are removed while anonymized learning data may be kept for educational research purposes.
Your Privacy Rights
You have several rights regarding your personal information under Vietnamese data protection laws. We've made it straightforward to exercise these rights through direct communication with our team.
Access and Updates
You can request copies of all information we have about you and ask us to correct any inaccuracies. Most personal details can be updated directly through your student portal.
Data Deletion
You can request deletion of your personal information, though we may need to retain some educational records for legitimate business purposes or legal compliance.
Exercising Your Rights
Contact us directly at contact@scroll-view.com or call +842083757464 to make requests. We typically respond within 15 business days and verify your identity before processing any changes to protect your information.
Cookies and Tracking Technology
Our educational platform uses cookies to remember your login status, track course progress, and improve your learning experience. These small files help us provide personalized education without requiring you to re-enter information constantly.
You can control cookie settings through your browser, though disabling certain cookies may limit some platform functionality. We don't use advertising cookies or share tracking data with third-party marketing companies.
International Data Transfers
While our primary operations are based in Vietnam, some of our educational technology partners and cloud storage providers operate internationally. When your information crosses borders, we ensure adequate protection through contractual safeguards.
Transfer Protections
Any international transfers comply with Vietnamese data protection requirements and include contractual protections that maintain the same privacy standards you receive domestically.
Changes to This Policy
We update this privacy policy when our data practices change or legal requirements evolve. Significant changes will be communicated directly to active students via email, while minor updates will be posted here with revision dates.
You'll receive at least 30 days notice before any changes that significantly affect how we handle your personal information. This gives you time to review updates and contact us with questions or concerns about new practices.
Privacy Questions and Concerns
If you have questions about this privacy policy or how we handle your personal information, we're here to help. Our team responds to privacy inquiries promptly and thoroughly.
For urgent privacy concerns or data protection officer requests, please mark your email subject line with "Privacy Urgent" for priority handling.